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Wholesale


Buyer Login & FAQ

Wholesale Buyer Login

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General Information

Wholesale Buying Online

We recently launched our wholesale buying platform to make it easier to become a Botanica stockist, and re-order your favorite products with a super quick turnaround time. You must meet the order wholesale minimums to activate wholesale pricing within your cart. If you would like access our online wholesale shop, please email us and we will send you our simple registration instructions. In-house orders typically will ship within 3 business days.

Alternatively, you may order from us through the Faire wholesale platform. We do not apply any in-house promotions to Faire orders. Faire orders typically ship within 14 business days, and your tracking information will be available within your Faire Order History.

Let us know we directed you to Faire by ordering HERE–it allows us to retain our own sales commission!

 

 

New Retailer?

Join the family! We make efforts to build and maintain lasting relationships with our wonderful brick & mortar homes and welcome any and all feedback regarding our product. To be considered as a Botanica retailer, please email us:

STORE NAME & LOCATION
BUYER NAME
STORE URL OR PHOTOS
Private Label Candles

We are currently working with a select clientele on private labeled candles. Please email us for more information about the process, pricing, and options.

Online Retailers

We welcome online stores of the independent variety to add Botanica products to their curation. Please email us for more information directly pertaining to our online resellers.

International Retailers

We welcome all International Retailers to the Botanica family. International accounts ordering direct with Botanica will be billed in USD and require payment at time of shipment for their opening orders. Botanica will ship with the most economical, insured carrier for your region. We will notify you of the exact rate once your order has been packed and weighed. If you would like us to charge your personal carrier account, please notify us at the time you place your order. A $5.00 handling fee will be incurred for this service.

Any taxes and tariffs are the responsibility of the recipient. Rates are subject to individual region and country.

Wholesale Terms

Placing Your Order

Wholesale Order Minimum
botanica.co: $280
faire.com: $400

Orders may be placed via our online wholesale store (after account registration & approval,) via Faire, by phone, or via email.

Orders made via our wholesale website require pre-payment and will be shipped within 5-10 business days, unless instructed to hold until a specified date.

Please note that we do not apply any in-house promotions to Faire Orders. Faire Orders will typically ship within 5-15 business days, depending on the time of year. As always, if your order is time-sensitive, please email us directly.

Payments

Wholesale orders are billed by credit at time of shipment, except by those stores approved for NET30 Terms, which will be invoiced at time of shipment via email. Orders placed via botanica.co require pre-payment, and will ship the next business day unless otherwise instructed. New store opening orders will be billed via credit card for their opening order, but may request NET30 terms for reorders. We accept American Express, Mastercard, Discover, Visa, and Paypal, or check payment for NET30 accounts. Late payments will accrue 5% interest per month past due. Please note, in order to maintain our wholesale pricing we can make no exceptions to our minimum quantity meets.

 

Shipping

Domestic Orders ship FedEx Ground with the flat-rates below for botanica.co orders only. Rates are calculated at time of shipment and will be added to your invoice total. You may elect to provide your own UPS, or FedEx Account Number in lieu of BOTANICA FedEx Shipping Rates. Any orders billed to a third party account will be subject to a $14 Handling Fee.

Orders $400+ Billed at time of Shipping
* You may select Wholesale Shipping as your method of shipping at checkout at no cost. We will contact you with your precise s/h cost when your order is ready to ship. 

Orders $2000+ SHIP FREE

International Order shipping is calculated by weight at time of shipment.

Duties, Taxes, and Fees are the responsibility of the recipient.

Expedited shipping available by request.

Returns or Damages

We do not accept returns on wholesale orders unless items have been damaged in transit or are defective. Please notify us of damaged items within 5 business days and we will send a call tag as well as replacements for the defective merchandise.

Holiday & Time Sensitive Shipments

If you need to receive your shipment by a specific date, please notify us when placing your order so we may accommodate your request. Please subscribe to our wholesale newsletter to be informed of our important announcements such as holiday cut-off dates, special seasonal promotions, and new releases.

Large Quantity Buys

Ordering a heap-ton of a single (or few) of our products? We offer tiered discounts beginning at quantities of 250 pieces.
Please contact us for details.

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